Shipping and Returns

Shipping

We are more than happy to pack your order in our own cardboard boxes for all 3 delivery methods offered below, free of charge. 

  • Call us for our shipping rate

We work with Direct Freight Express / Courier Please. All rates are dependent on product amount and weight

  • Local Pick Up/ Pick up at our shop addresses 


RedBerry (Sydney)

Shop 1, 8-24 Kippax St

Surry Hills, NSW 2010
(02) 9280 4384
[email protected]

Oscar St. (Sydney)

Shop 3,  26-44 Kippax St
Surry Hills, NSW 2010

(02) 9212 7602
[email protected]

8 Birdies (Sydney)

Shop 3A, 26-44 Kippax St
Surry Hills, NSW 2010

(02) 9212 7602 

[email protected]


RedBerry / Oscar St. (Melbourne)

103 – 119 Gipps St

Collingwood VIC 3066
(02) 9416 3818

[email protected]

8 Birdies (Los Angeles, USA)
Q25, 1015 S Crocker St
 Los Angeles , CA 90021

  • Manage Your Own delivery:

Schedule your own pick up company and contact us through email or call our stores during our business hours and our friendly staff will assist you

Trading Hours
Monday – Friday:  9AM – 5:30 PM

 

Our Returns Policy

  • Refunds and exchange are not provided for change of mind or sale items.  
  • Return products are to be in their original condition, tags attached, unworn/unwashed, unstained.
  • Return Postage will need to be covered at your own expense.
  • Only faulty products can be exchanged or returned for store credit
  • For faulty products, please contact or email the store within 5 days after receiving your items with an image of the faulty garment.
  • Returned item(s) will need to be addressed by email to the respective stores
  • Our friendly team will aim to get back to you within 1-2 business days to rectify the situation.

Exchanges

Faulty garment will be exchanged with the same available stock, if there are no available stock, a credit note will be given.

Need your items urgently? Please contact our team and we will provide you with the best possible solution!